One inbox for every lead, and an AI agent that filters out the ones not worth a call.
Ads send WhatsApp messages, Instagram DMs and form fills faster than a sales team can answer. Nateq's AI agent replies to every one in Gulf Arabic or English, asks your qualifying questions, and sends only the serious leads to a salesperson, with the answers already in the CRM.
- Every lead answered, day or night
- Qualifying questions you write
- HubSpot & Salesforce sync
- Low-intent leads filtered out
Agencies & lead-driven teams
In short
Nateq is an AI customer service platform that agencies and lead-driven sales teams use to answer every lead from WhatsApp, Instagram, Facebook, website chat and email in one inbox. Its AI agent replies in Arabic dialects and English, asks the qualifying questions the team sets, tags and scores each conversation, filters out low-intent leads, and routes qualified ones to salespeople with the details synced to HubSpot or Salesforce.
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What should lead handling software do for an agency?
Every source, one inbox
Click-to-WhatsApp ads, Instagram DMs, Facebook messages, website chat and email arrive in one queue, so no lead sits unread in a phone.
Qualify first
Budget, timing, location, what they need: the agent asks the questions you set, in the customer's dialect, before anyone on your team spends time.
Tags and intent
Each conversation is tagged with the answers and detected intent, so routing and reports work from the same labels.
Sales gets the qualified ones
Routing rules hand qualified leads to the right salesperson or team, with the full conversation and a summary.
Follow-up campaigns
Send WhatsApp broadcasts and scheduled follow-ups with your approved templates to leads who went quiet.
See where leads come from
Reports break volume and response time down by channel, team and intent.
How does the AI agent filter out low-intent leads?
By the rules you give it. You write the questions and what a qualified answer looks like; the agent asks, tags the conversation, and routing sends qualified leads to sales while the rest get answers from your content and a polite close. Nothing is deleted: every lead stays in the inbox and the CRM, so you can review what was filtered.
Can an agency run several clients' inboxes?
Each client is best set up as its own Nateq workspace, with its own numbers, content and billing. Agencies that refer clients can also join the Nateq partner programme.
What does lead qualification look like?
An illustrative conversation written to show how it works, not a real customer's.
- Customerشفت إعلانكم عن الشقق في شمال الرياض، أبي تفاصيل.
- Nateqأهلًا! عشان أرسل لك الأنسب: كم غرفة تحتاج تقريبًا، ومتى ناوي تنتقل؟
- Customerثلاث غرف، خلال شهرين، والميزانية حوالي مليون.
- Nateqممتاز. عندنا خيارات تناسبك. أحوّلك الحين لمستشار المبيعات ويرتّب معك موعد معاينة، وعنده كل التفاصيل اللي ذكرتها.
Which integrations does it use?
All live in the Nateq integrations directory today. Anything else connects through the REST API and webhooks.
How it works
- 1
Connect your lead sources
WhatsApp numbers used in ads, Instagram, Facebook and your website chat.
- 2
Write the qualification
The questions, the answers that qualify, and what the agent says to everyone else.
- 3
Connect the CRM and route
Sync to HubSpot or Salesforce and route qualified leads to sales; get Slack alerts if you want them.
Questions agencies ask
Does it reply to click-to-WhatsApp ad leads?
Yes. Those leads arrive as normal WhatsApp conversations on your connected number, and the agent replies straight away.
Which CRMs does it sync with?
HubSpot and Salesforce natively; others through the REST API and webhooks.
Is there a partner programme for agencies?
Yes. The partners page explains the referral programme and its terms.
Related pages
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