Salesforce

Cases, accounts and custom objects mapped to your schema.

Push ticket data into Salesforce and pull customer context out of it, including the custom objects your org actually runs on rather than only the standard ones.

Category
CRM
Data
Two-way sync
Pricing
Included in every plan
You will need
  • A Salesforce edition that permits API access

What it does

  • Cases created and updated from conversations
  • Account and contact context in the inbox
  • Custom object mapping