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Straight answers on trials, billing, and seats. No fine print.

Nateq - AI Customer Service Platform

AI customer service for every channel, in one inbox.

hello@nateq.io+1 (771) 218 1820

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Starter

Solo founders & small teams

$49/mo

Buy now

1 seats included

What's included

  • Omnichannel Inbox
  • AI Call Handling: Basic
  • AI Bot: Basic
  • 5 Concurrent Chats
  • Analytics & Reports: Basic
Most popular

Pro

Growing businesses

$127/mo

You save $264 a year

Buy now

4 seats included · Additional seats at $29/seat/mo

Everything in Starter, plus:

  • AI Call Handling: Advanced
  • AI Bot: Advanced
  • Queue Management
  • Call Recording
  • Conversation Routing: Smart routing (round robin)

Scale

Scaleups & Enterprise

$340/mo

You save $708 a year

Buy now

8 seats included · Additional seats at $39/seat/mo

Everything in Pro, plus:

  • AI Call Handling: Enterprise AI
  • AI Bot: Advanced High Volume
  • Conversation Routing: Skill & priority routing
  • White-label (remove Nateq branding)
  • SSO / SAML

How call billing works

Transparent, usage-based pricing for voice. Your plan covers a monthly allowance, and anything beyond it comes straight from your wallet, with no surprises.

AI Call Rate
$0.15/min
Phone Call Rate
From $0.017/min (US & Canada) — priced per destination
WhatsApp Call Rate
Incoming free — outgoing from $0.0053/min, priced per destination
In-App Call Rate
$0.08/min

Call recording is included. Record, store, and review every call at no extra charge.

See rates

Compare plan features

See exactly what's included in each plan.

Compare plan featuresStarter$588Pro$1,524Scale$4,080
Omnichannel Inbox
WhatsApp & Messenger Integration
Email & Live Chat Support
Max Email Attachment Size10MB10MB10MB
High-volume Messaging
Multi-channel Support (SMS, Voice)Coming Soon
Email Broadcast Recipients5,000 / month50,000 / month200,000 / month
AI BotBasicAdvancedAdvanced High Volume
AI Help-center Translation
Live Chat Widgets1widgets3widgetsUnlimited
White-label (remove Nateq branding)
Widget Customization
AI Call HandlingBasicAdvancedEnterprise AI
Call RoutingBasicAdvancedSmart routing (round robin)
Call AnalyticsBasicAdvancedAdvanced + live metrics
Concurrent Calls1calls3callsUnlimited
Phone Numbers1numbers3numbersUnlimited
Outreach Daily Attempts500attempts5,000attempts
Call Recording
Call Transfer (AI → Human)
Multi-language AI Calls
Business Hours Routing
Queue Management
Canned Replies & Basic Automation
Advanced Automation
Scheduled Messages & Follow-ups
Conversation RoutingSmart routing (round robin)Skill & priority routing
Concurrent Chats5chats25chats100chats
Storage5GB50GB200GB
Knowledge Base Sources10sources50sourcesUnlimited
Teams2teams7teamsUnlimited
Catalog Products500products5,000productsUnlimited
API Keys3keys10keysUnlimited
Third-party IntegrationsBasicDeepUnlimited
API Rate Limits & IP Allowlists
Analytics & ReportsBasicAdvancedEnterprise
Support LevelStandard24/7 Standard SLA24/7 Priority Support
Dedicated Account Manager
Conversation Grouping
Data Retention Policies
SSO / SAML
Compliance & Advanced Security