Nateq Partner Program Terms, v1.1

Effective: November 9, 2026

These terms are between Nateq LLC, a Wyoming limited liability company ("Nateq", "we", "us"), and the person or business approved as a Nateq partner ("you", "partner"). They take effect when you accept them on the partner application or in the Partner Portal. If you accept on behalf of a business, you confirm you are authorized to bind it.

The program

The Nateq Partner Program rewards partners for bringing new paying clients to Nateq. Joining is free and non-exclusive: you may promote other products, and we may work with other partners in your market.

Partner types

Nateq may introduce other partner types or tiers. Their terms will be published here before they apply to you.

Commission rates

Commission is earned on seat subscriptions only. It is a percentage of what a referred client actually pays Nateq for its seats, after discounts and refunds and before tax. Usage is not commissionable:

"Month" means each calendar month starting from the client's first paid invoice. For annual plans, commission is calculated on the full amount paid for seats and split by month where a rate change falls inside the paid period.

Client discount

Clients who sign up with your partner code receive 20% off seats for their first 6 months. This discount applies to seats only: it does not apply to AI resolutions, AI voice minutes, wallet top-ups, media fees, add-ons or any other usage-based charge, and it cannot be combined with any other discount or promotion. We may change the client discount under section 1.

1. Changes to the program

We may change commission rates, the client discount, benefits or these terms, or end the program, by giving you at least 30 days' notice by email and on this page. Changes apply only to clients attributed to you after the change takes effect. Each client keeps the commission schedule in force on the date that client was attributed to you. Commission you earned before a change is paid in full under the terms that applied when it was earned. If you do not agree with a change, you may leave the program under section 11.

2. Life of the client (Founding Agency Partners)

After a client's first 24 months, Founding Agency Partner commission continues at 15% for as long as all of the following remain true:

• the client keeps an active paid subscription;
• you remain the client's partner of record; and
• you remain an active partner in good standing.

You are the client's partner of record while the client keeps your partner access to its Nateq workspace. If the client removes your access, moves its support to Nateq directly or appoints another partner, commission on that client stops from that date. Commission already earned on that client remains payable.

3. Active partner

To stay active, you must bring at least one new paying client in every rolling 12-month period. If you do not, we will notify you, and if no new paying client is attributed to you within 30 days of that notice, commission on your existing clients stops. Commission already earned remains payable.

4. Client cancels or stops paying

Commission stops when a client cancels, is suspended or stops paying. If the client reactivates within 90 days, commission resumes on the same schedule, counting months from the original first paid invoice. A client that returns after more than 90 days is treated as a new client.

5. Refunds and chargebacks

Commission becomes payable 30 days after the client's payment. If a payment is refunded, credited or charged back, the related commission is reversed and deducted from your next payout. If your balance becomes negative, it carries forward and must clear before any further payout.

6. Prohibited conduct

You may not:

• send spam or unsolicited bulk messages that mention Nateq;
• bid on "Nateq", "ناطق" or close variations in search or social advertising, or register domains, social accounts or app listings using them;
• refer yourself, your own business or businesses you control;
• make false or misleading claims about Nateq's features, pricing, results or security;
• present yourself as Nateq or as Nateq staff;
• offer any discount, trial extension or pricing on Nateq's behalf other than the official client discount; or
• use cookie stuffing, forced clicks or any method that attributes clients who did not genuinely choose to follow your link or use your code.

If you breach this section, we may withhold or reverse commission connected to the breach and end your participation immediately.

7. Attribution

A client is attributed to you when it signs up and makes its first payment:

• within 90 days of following your partner link (the most recent valid click counts);
• using your partner code at checkout; or
• through a client workspace you created from the Partner Portal, or a deal you registered, where those features are available.

A partner code or registered deal takes priority over a link. Businesses that have paid Nateq before, or that are already attributed to another partner, are not eligible. A client can be attributed to only one partner at a time. Nateq decides attribution disputes using its records, and its decision is final.

8. Payouts

• Payouts are made monthly in US dollars, once your payable balance reaches $100. Smaller balances roll over.
• We pay by Wise or bank transfer to the details in your Partner Portal. You are responsible for providing accurate details; we are not responsible for payments sent to details you provided.
• Before your first payout you must submit a valid tax form: W-9 for US persons, W-8BEN for non-US individuals, W-8BEN-E for non-US businesses. Payouts are held until it is accepted.
• You are responsible for your own taxes and for any bank or transfer fees.
• Payouts may be held for up to 7 days after you change your payout details.
• Payable commission that remains unclaimed for 12 months because you have not provided valid payout details or a tax form, despite reminders, may be forfeited.

9. Independent parties

You are an independent business. Nothing in these terms makes you an employee, agent, joint venturer or legal representative of Nateq. You may not sign contracts, accept payments or make commitments on Nateq's behalf. You are responsible for the services and fees you agree with your own clients, and Nateq is not a party to those arrangements.

10. Client data

You may access a client's Nateq workspace only when that client grants you access, and only for the purpose of serving that client. You must follow Nateq's [Privacy Policy](https://nateq.io/privacy-policy) and [Data Protection terms](https://nateq.io/gdpr), keep client data confidential, and not copy, export or use client data for any other purpose. Your access ends when the client removes it.

11. Ending the partnership

• You may leave the program at any time from the Partner Portal or by emailing us.
• We may end your participation for any reason with 30 days' notice, or immediately if you breach these terms.
• When your participation ends, attributions end and no new commission is earned. Commission that was already earned and not reversed is paid out once it becomes payable, except where your participation ended because you breached section 6, in which case pending commission connected to the breach is forfeited.
• Your access to any client workspace continues only if the client chooses to keep it.

12. Use of the Nateq brand

While you are a partner, you may use the Nateq name, logo and materials we provide in the Partner Portal, only to promote Nateq and only as we provide them, without changing them. You may describe yourself as a "Nateq Partner" or "Nateq Founding Partner" as applicable. You must stop using the Nateq brand when your participation ends.

13. Confidentiality

Information we share with you that is not public, including non-public pricing, roadmap details, partner materials marked confidential and information about other partners or clients, is confidential. You may use it only to take part in the program and may not share it with anyone else.

14. Limitation of liability

The program and the Partner Portal are provided "as is". To the extent permitted by law, Nateq is not liable for any indirect, incidental, special or consequential damages, or for lost profits or revenue, arising from the program. Nateq's total liability to you under these terms is limited to the commission paid to you in the 12 months before the claim arose.

15. General

• Governing law. These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules.
• Entire agreement. These terms, together with Nateq's Terms of Service and Privacy Policy, are the entire agreement between you and Nateq about the program.
• Assignment. You may not transfer your partner account or these terms without our written consent. We may transfer them as part of a merger, acquisition or sale of assets.
• Severability. If any part of these terms is found unenforceable, the rest remains in effect.
• Language. These terms may be translated. If versions differ, the English version controls.

Contact

Questions about the program: [partners@nateq.io](mailto:partners@nateq.io)

Changelog